#32 - Sept. 4, 2009, midnight
If you're presently unable to access a specific character due to it being "stuck" online, please open an in-game petition from a different character on the same account at your earliest convenience. Within your petition, please include the following information:
- Name and realm of the stuck character
- Your character's location
- Whether you are stuck at the loading screen, are unable to remain in-game, are trapped on terrain, or fell "through the world"
- The word "stuck"
A Game Master will be happy to assist you as quickly as possible. Please do not forget to include the word "stuck" within your petition, as this will help our Game Master staff locate your petition with greater speed.
Thank you, and you've my sincere apologies that a response was not provided sooner.