#22 - Sept. 3, 2009, 5:46 p.m.
Thank you all for remaining as patient as possible as we look to process each and every Faction Change as quickly as possible. A large number of players are currently in queue for this highly anticipated service. Accordingly, the Faction Change process may take several hours to complete.
As always, we will keep a watchful eye on this feature and do our best to expedite the process if at all possible.
Thanks again for remaining patient!