Subscription Refund

#0 - Aug. 28, 2009, 11:15 a.m.

When renewing my account this time, I did so before installing the game client. I assumed it would run on this very old computer, but it simply doesn't. I lowered the resolution and all video settings and the game is simply unplayable. I purchased the 6 month subscription no more than 5 hours ago, and after installing the game and failing to play it, am wondering what my options are.

I can't the play the game and I'm stuck with an $80 charge... is there anything I can do? I'd even take a downgrade to a 1 month subscription to pay for my 5 hours used, but please someone help.

Thanks,
Undarin.

Orlyia

#2 - Aug. 28, 2009, 11:41 a.m.

Q u o t e:
contact billing.

That would be my recommendation as well.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available Mon-Fri, 8am to 8pm Pacific Time
E-mail Support - [email protected]