Blizzcon DK

For last year's Blizzcon we did a slide per class, but that meant the amount of detail we could offer was almost trivial (and particularly annoying for hybrids). There is no way to offer as much detail as players are looking for unless we have the DK panel, etc.

Frostfright, I agree with your assessment. When there are hundreds of people in line, asking very long questions is just going to annoy them and we're not going to be able to offer answers that are more than 1-2 minutes.

I'm not sure the 10 minute summary of 10 classes would have worked well. Last year for instance we had one slide on priests and only really covered Mind Sear, so all of the healing priests were like "What about us?"

The class panel has always been popular, so they started offering it twice even before I got to Blizzard. There are probably other ways to do it though. Maybe you make the class panel really long the first time and make the second one just about Q&A. You have to think that we're going to have even more information to cover (and questions to answer) once Diablo and SC have shipped so maybe it will be even harder to justify doing a class panel twice.

If we hadn't covered items, then we could have done more classes. But the item changes were just as important. We could have put items with dungeons or systems, but those were busy too. Basically, we had a ton of info to share and only 2 days. :)

Handling questions asked on the floor is just as tricky as handling those asked on the forums. They may not be important to you, but they could be very important to the gal or guy asking the question. It doesn't seem fair to tell some people their issues aren't worthy before they even get to ask.

I don't have any great answers for how to handle it, but as with everything we do, we'll keep striving to improve it.