Authenticating

Thank you, Hellsinger, we are aware of the authentication issue and hope to have it resolved as quickly as possible. I'll provide an update as soon as I receive one.

Q u o t e:
Lol blizz locked the other authentication issues thread! XD

Yes, Loudfrost, how many threads do you actually need? Only one is required to post in when an update becomes available.

Q u o t e:
When something goes live there is always a possibility of unforseen issues. Anyone working in IT knows that "testing" and "going live" are a completly different kettle of fish.

Indeed.

For those of you who may have missed the Breaking News that was recently posted.

Q u o t e:

SERVERALERT:
August 25th 2009 4:10PM PDT

We are aware of the authentication issues that are currently occurring. We are actively investigating the situation and hope to have it resolved shortly.

Thank you all for your continued patience, we hope to have these and related issues resolved as soon as possible. I'll provide what updates I can as soon as I hear anything new.

Q u o t e:
Tech support just said we should contact our ISP because the problems are on our end if we cannot connect.

edit: grammar errors are on my end, however.

Where did you see that, Melbrooks? The only post I see regarding this matter in the Tech Support forums states that this is a known issue and it is being worked on.

Folks, I understand that this is a frustrating issue. Our Technicians are working on resolving the matter as quickly as possible.

Please keep your posts civil and on topic.

Great, Umgawa, now that song is going to get stuck in my head. :P

It looks like the majority of the authentication issues have been resolved. It does appear that with everyone attempting to log in at the same time some may continue to experience a delay. Our technicians will continue to monitor.

If I receive any further information I will be certain to pass it along.