Wrong password or username? But it's right.

#0 - Aug. 7, 2009, 10:12 a.m.

I cannot login to my account on the WoW client but I can login to account management just fine.
I am not battle.net merged but someone else in my guild is on without it.
I tried changing my password but I still get the wrong username or password error.
Please help :D

Orlyia

#6 - Aug. 7, 2009, 11:04 a.m.

Q u o t e:
I cannot login to my account on the WoW client but I can login to account management just fine.
I am not battle.net merged but someone else in my guild is on without it.
I tried changing my password but I still get the wrong username or password error.
Please help :D

This password has been changed twice recently, once on 8/1 and again on 8/7.

You do want to make sure you have the latest one to get ingame. Sometimes older ones will work here on the forum until the changes filter through.

Orlyia

#14 - Aug. 7, 2009, 12:44 p.m.

Q u o t e:
nothing :\

You might want to just give Billing a call on this, this morning, Alepa. I'm not seeing anything that really should be causing this. They can reset your password for you, probably the quickest resolution to this at the moment.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available Mon-Fri, 8am to 8pm Pacific Time
E-mail Support - Billing@Blizzard.com