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Battlenet Authenticator

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Aklu
#0 - Aug. 15, 2009, 6:19 p.m.
Blizzard Post
Today i got my Authenticator in the mail when i try to link it to my account i keep getting the same message over and over again.

Invalid authenticator code

i have typed in the authentication key for WotLK and i made sure it was correct. any advise?
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Aredek
#2 - Aug. 15, 2009, 6:25 p.m.
Blizzard Post
Which stage in the process are you experiencing this issue, Aklu?

Is it requesting your "Blizzard Authenticator 10-Digit Serial Number?"
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Aredek
#6 - Aug. 15, 2009, 6:29 p.m.
Blizzard Post
Q u o t e:
i put the Serial Number in the first box there is a 2nd box asking for Authenticator Code witch is says is wrong.


Hm. You may want to contact our Billing and Account Services Department during normal business hours using one of the following numbers:

Billing and Account Services
    Live Representatives Available Mon-Fri, 8am to 8pm PST
    For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
    • Players in Australia should call 1-800-041-378
    • Players in Singapore should call 800-2549-9273
    • Players in Chile should call 1230-020-5554
    • Players in Mexico should call 001-888-578-7628
    • Players in Argentina should call 0800-333-0778
    • All other international players should call: (949) 955-0283

My apologies that I, personally, am unable to offer any additional information regarding this issue.