Mount refund?

#0 - Aug. 4, 2009, 6:47 p.m.
Blizzard Post
Me and my friend just bought our level 60 mounts for our alts about 72 hours ago, and now you have lowered the price of mounts extremely? That's unfair and we deserve our money back :(

Just sayin'.
#29 - Aug. 4, 2009, 7:11 p.m.
Blizzard Post
Q u o t e:
Me and my friend just bought our level 60 mounts for our alts about 72 hours ago, and now you have lowered the price of mounts extremely? That's unfair and we deserve our money back :(

Just sayin'.


I'm sorry that you were not up on the changes that we were planning to implement, but this news has been floating around for months =(. Unfortunately, we are simply not in a position to provide reimbursements for changing content, but I hope you get plenty of use out of your new mounts.
#37 - Aug. 4, 2009, 7:16 p.m.
Blizzard Post
Q u o t e:
blizz kinda slapped all the pre-60 players who have loyally played since wow came out in the face


This kind of attitude boggles me, to be completely honest.

How is this some kind of perceived insult, if everyone who is eligible to purchase a mount benefits? It is now cheaper than ever to purchase mounts, and your alts will be more mobile, more quickly. This will also make it easier for friends and family who join to benefit from rapid travel as well.

I'm truly sorry to any of those who erred in purchasing a mount just prior to the patch, but this change is intended to directly benefit our players, and there is no insult packaged therein. We've made a distinct point of making this change highly visible as well, to help avoid situations like this.

As Nethaera said here:

http://forums.worldofwarcraft.com/thread.html?topicId=18983421801&sid=1&pageNo=4#69

Q u o t e:

The reason for the change is pretty simple. We are always looking for ways to improve the experiences of players in the game. One way we felt we could help a little was to allow players to access mounts at a lower level so that they can get around a little bit more easily. We like maintaining the feel of the world as something you spend time traveling through, but not to the point at which the experience becomes too much of a chore. It's a tightrope act that we're constantly trying to be very careful about. We don't want to tip things too far one way or another if we can help it.

This information has been available for awhile now and we've been working to make sure that as much information as possible has been released about what to expect for this patch as well as maintaining high visibility for this information. This has all been posted about in the PTR notes, on the front page of the World of Warcraft site as well as in the forums and most recently again in the Shop Talk. We plan to continue to do so for this patch and future ones as we move forward.

We understand that not every choice we make will be the most popular choice with everyone, but we like to think that in this case, it benefits more people than not.