#5 - Aug. 2, 2009, 7:10 p.m.
Actually, we do not currently force players to sign up for Battle.net accounts. If your account was merged without your knowledge, it is likely that your account has been compromised. For more information on how to secure your computer and recover your account, please review the following threads:
Computer Security Recommendations:
http://forums.worldofwarcraft.com/thread.html?topicId=1778038509&sid=1 Account Compromise Info Center:
http://forums.worldofwarcraft.com/thread.html?topicId=14318909866&sid=1 The following portion of the Compromise Info Center is of particular importance:
Q u o t e:
My Account Was Merged Into a Battle.net Account!
On occasion, malicious parties will merge a World of Warcraft account onto a Battle.net account during an account compromise. As such, it is necessary to contact our Billing and Account Services Department to retrieve access to the World of Warcraft account by disassociating it with the malicious Battle.net account. Our Billing Representatives can be reached via phone using one of the following numbers:
Billing and Account Services
Live Representatives Available Mon-Fri, 8am to 8pm PST
For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
- Players in Australia should call 1-800-041-378
- Players in Singapore should call 800-2549-9273
- Players in Chile should call 1230-020-5554
- Players in Mexico should call 001-888-578-7628
- Players in Argentina should call 0800-333-0778
- All other international players should call: (949) 955-0283
Let me know if you have any questions.
