Lost My Mobile Authenticator, woe is me, help

#0 - July 30, 2009, 5:06 p.m.

So I lost my mobile authenticator, zero idea where it might be.

What do I do now? I'm not sure if I want to go thru the trouble of getting a new one, how do get it removed?

Sirantus

#4 - July 30, 2009, 7:12 p.m.

I'm sorry to hear that your Authenticator has gone into hiding, Rakeem. If you need assistance with removing the Authenticator from your account while you continue searches for it, then please feel free to contact the Billing and Account Services department at your earliest convenience. We would need to verify the account rather extensively, but we would be happy to offer any available help with this matter.

Billing and Account Services

Live Representatives Available Mon-Fri, 8am to 8pm PDT

Players in Australia should call 1-800-041-378
Players in Singapore should call 800-2549-9273
Players in Chile should call 1230-020-5554
Players in Mexico should call 001-888-578-7628
Players in Argentina should call 0800-333-0778
All other international players should call: (949) 955-0283