#0 - Aug. 2, 2009, 9:42 a.m.
A few hours ago, I did a paid character transfer from one account to another (both mine of course). After less than an hour, I refreshed the transaction page, and it showed me that the character was transfered but that I needed to unlock it. When I tried to unlock it, I was getting an error page. Tried a few times but no success. I then decided to login into WoW and see if the character was there. Indeed, it was, I logged in and it worked fine. Few minutes later, I tried logging in to another character on that account and got disconnected. When I tried to reconnect, I got an error message telling me my password was incorrect. I panicked and tried to change the password, which I was able to do after clicking the link in the email I received, but after I changed my password, I noticed I received an email from blizzard 2 minutes earlier with:
"A request for a new password for your World of Warcraft Account has been received. Your new temporary password is: [***]." I never requested this in the first place. 3 minutes after the first password reset, I receive yet another email with:
"An investigation of the World of Warcraft account [***] has produced evidence that the computer(s) used to play the account are infected by a virus, Trojan or keylogger." Is this some kind of glitch? I havn't installed anything new in last few weeks, and now WoW thinks I have a virus/trojan/keylogger minutes after a character transfer finishes?
Also, I did run a scan with kaspersky and spybot s&d just in case but found nothing. Why doesn't Blizzard specify exacly which virus/trojan/keylogger they think that I have, so I can find it and remove it with a lot more ease?
Also, will we ever be able to protect out accounts with an IP/IP mask?