Killed Algalon but released

#0 - July 30, 2009, 2:24 p.m.

Just now on the Jubei'thos server, 3 characters: Joelly, Ragman, Amrass released as Algalon died as we thought it was a wipe and were running back in to get another attempt in. He died as the big bang berzerk went off. Can we possibly be rewarded our titles? We also can't loot the chest.

Aredek

#12 - July 30, 2009, 2:34 p.m.

I encourage you to have your master looter open an in-game petition, folks.

The Game Master staff will gladly review this issue and attempt to assign the loot to the appropriate parties; however, I'm afraid that the distribution of titles and achievements may not be possible due to the limitations Game Masters have when it comes to the achievement system. Please do not hesitate to submit an in-game petition, nonetheless.

Congratulation and best wishes!

Aredek

#43 - July 30, 2009, 2:59 p.m.

While I realize wait times are higher than usual at the moment, in-game petitions are still required in order for these issues to be reviewed. That said, I fully expect this issue to be reviewed by each of the appropriate parties within the next 3 to 4 days. I sincerely apologize of that wait is unbearable, but I'm afraid it will be necessary if you would like the Game Master staff to review your concerns.

We wholeheartedly want to assist you; however, we must ask that you remain patient and take the appropriate steps to have this issue reviewed.

Best wishes.