Mobile Authenticator - Blue Tracker

#0 - July 28, 2009, 9:28 a.m.

I just bought and installed the Battle.Net Mobile Authenticator on my Nokia 6300, and when I try to run the app it gives me the following error message:

Check the reception in your area. If you have a signal, the server may be temporarily unavailable. Please try again later.

I have tried numerous times over the last two hours to get this application running, and have confirmed that I can access the Internet on my phone - it connected to websites successfully so there's no problems there.

Is there anything I can do to get this application running?

Orlyia

#1 - July 28, 2009, 9:32 a.m.

Q u o t e:
I just bought and installed the Battle.Net Mobile Authenticator on my Nokia 6300, and when I try to run the app it gives me the following error message:

Check the reception in your area. If you have a signal, the server may be temporarily unavailable. Please try again later.

I have tried numerous times over the last two hours to get this application running, and have confirmed that I can access the Internet on my phone - it connected to websites successfully so there's no problems there.

Is there anything I can do to get this application running?

If you are having troubles actually installing the app, Tave - I'd recommend contacting Echovox.

http://mobile.blizzard.com/us-en/support-cust.html

Orlyia

#3 - July 28, 2009, 9:52 a.m.

Initializing does sound rather install related. It will either be Echovox if it is, or us...if it's related to setting it up on our end or getting it added to your account.

Should you need to contact our Billing Department, here are their contact numbers.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available Mon-Fri, 8am to 8pm Pacific Time
E-mail Support - [email protected]