Blackberry Mobile Authenticator Update???

#0 - July 22, 2009, 7:10 p.m.

I have a BB 8310, v4.5, carrier: AT&T. As of the time of this post, I still cannot download the Authenticator and receive the message, 'Sorry but your phone is not supported by our platform.' Has anyone with a Blackberry had any luck downloading the Authenticator or received any updates from Echovox.com (their email support gives an automated response time of 2 days and phone-in support knew nothing)?

Malkorix

#1 - July 22, 2009, 7:15 p.m.

Q u o t e:
I have a BB 8310, v4.5, carrier: AT&T. As of the time of this post, I still cannot download the Authenticator and receive the message, 'Sorry but your phone is not supported by our platform.' Has anyone with a Blackberry had any luck downloading the Authenticator or received any updates from Echovox.com (their email support gives an automated response time of 2 days and phone-in support knew nothing)?

If you'd like to remain updated regarding compatibility, you can review our page dedicated to the subject here. We're otherwise unable to provide updates on the subject, but we are exploring avenues to bring our Mobile Authenticator to as many of our customers as possible:

http://mobile.blizzard.com/support-compat.html/