Error on character load screen

#0 - July 17, 2009, midnight
Blizzard Post
i just tried to log on to my realm windrunner and none of my characters loaded. i switched realms to rexxar and my character loaded fine. is there just something wrong with windrunner?
#1 - July 17, 2009, 12:14 a.m.
Blizzard Post
Q u o t e:
i just tried to log on to my realm windrunner and none of my characters loaded. i switched realms to rexxar and my character loaded fine. is there just something wrong with windrunner?


Our Technicians are looking into the issue now, Memresh, I'll provide what updates I can when I receive them.
#4 - July 17, 2009, 12:23 a.m.
Blizzard Post
Q u o t e:
Getting that problem too, I just spent 78 Gold on some shoulders, when i was logged out, so if they dont show up, can i possibly get my gold back? Gold does not grow on trees, if that does not work, cani possibly get a resend on my shoulders?


If it can be verified that your purchased the item yet you never received it we may be able assist, Polarfire.
#5 - July 17, 2009, 12:26 a.m.
Blizzard Post
Q u o t e:


Vark- Dragonmaw is having same problem- also before I logged out I was getting "internal bag" errors on my mage alt while trying to loot. Possible Battlegroup issue?

(Oh and HAI!)


Thank you, Dragonmaw, I'll see what I can find out. I believe our Technicians are looking at both realms already.
#10 - July 17, 2009, 12:39 a.m.
Blizzard Post
It looks like both Windrunner and Dragonmaw will be restarted shortly to address this issue. I'll post the link to the Service Status post as soon as it is made.
#17 - July 17, 2009, 12:49 a.m.
Blizzard Post
Q u o t e:
wow, that's a very quick response time. I wish someone would respond to my thread about my account being hacked.

That also would be much appreciated.

First my main account is hacked, now I can't retrieve my characters on my secondary account for Dragomaw? What next?


It is best not to hijack threads.

Was there something that you needed addressed that couldn't be found in the stickied threads, Kikorangi?

** Account Compromise Info Center **
http://forums.worldofwarcraft.com/thread.html?topicId=14318909866&sid=1

** Computer Security Recommendations **
http://forums.worldofwarcraft.com/thread.html?topicId=1778038509&sid=1

Other than a mild accusation that perhaps Blizzard doesn't do enough to protect your account everything necessary to resolve your issue should be available in those stickies. I'm not certain what else we could do, after all we don't have access to your security measures nor can we prevent you from visiting suspect sites and picking up malicious programs or prevent you giving out your account information either in person or by answering a phishing e-mail. Our systems are secure.

If you have additional questions feel free to bump your thread, since it is on the second page bumping to the first page would be allowed. :)
#18 - July 17, 2009, 12:49 a.m.
Blizzard Post
Restart notification has gone out.

http://forums.worldofwarcraft.com/thread.html?topicId=18600871570&sid=1
#34 - July 17, 2009, 1:30 a.m.
Blizzard Post
Q u o t e:
restart bonechewer too plz as it's having the same problems.


Thank you, Reventon.
#46 - July 17, 2009, 1:52 a.m.
Blizzard Post
Q u o t e:
The other realms mentioned have already been addressed. however bonechewer is still not working... at least for me. Same problem; Error retrieving character list.


I'm able to log in, can you try again?

Crushridge is being looked into.
#61 - July 17, 2009, 2:08 a.m.
Blizzard Post
Q u o t e:
Wouldn't it be funny if all our characters were deleted?


I won't say it couldn't happen but the odds of something like that happening are infinitesimal.
#86 - July 17, 2009, 2:42 a.m.
Blizzard Post
Q u o t e:
Why the hell would you even say something like?

Talk about causing unnecessary panic.

Way to go.


How is that causing unnecessary panic, Trollsmeesh? Do you understand what I mean by infinitesimal?
Q u o t e:

1. An immeasurably or incalculably minute amount or quantity.

#87 - July 17, 2009, 2:45 a.m.
Blizzard Post
Q u o t e:
Now get Bonechewer working, please >_>


Bonechewer is working, Tagyslan, there may still be some instance issues but the this thread is about the Error retrieving character list that people were getting.

You want the following thread: http://forums.worldofwarcraft.com/thread.html?topicId=18369415042&sid=1

#90 - July 17, 2009, 2:52 a.m.
Blizzard Post
Q u o t e:
I am aware of what it means, but to reply to his sarcastic comment with something like that is just unnecessary.



Why make people even worry about it, or second guess it?


To assume it was a sarcastic comment and not a viable concern is a luxury you have, Trollsmeesh. I'll respond to what posts I can and quell or clarify player concerns when I am able to. If you take issue with what I am responding to or how I do my job you are welcome to write to [email protected].
#101 - July 17, 2009, 3:15 a.m.
Blizzard Post
Q u o t e:
Daggerspine is doing the same thing. I can log into server, but i get a "character load error".


The issues with Daggerspine have been added to the list. It is now being looked into as well - just wanted to keep you all in the loop.