Connectivity Issue - Rampage Battlegroup

Greetings, all!

We are currently looking into an issue which is preventing players from logging into realms found within the Rampage Battlegroup. We have notified the appropriate parties and are currently awaiting additional information. Updates will be provided in this thread as soon as information becomes available.

Affected Realms:

Alexstrasza
Alleria
Balnazzar
Blackhand
Cho'gall
Destromath
Dethecus
Garona
Gorgonnash
Gul'dan
Hellscream
Illidan
Kael'thas
Kirin Tor
Ravencrest
Spinebreaker
Stormreaver
Whisperwind

Please keep all discussion isolated within this thread to ensure information is easily distributed to each affected player -- additionally created threads will be locked and/or deleted.

We greatly appreciate your patience and hope to get you back into the game as quickly as possible.

Thanks!

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Should anyone have difficulty keeping up with the flow of this thread, please feel free to follow our Service Status Forum post on this matter found here:

http://forums.worldofwarcraft.com/thread.html?topicId=18697249704&sid=1

Updates will be provided in both locations as soon as additional information becomes available.
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I'm afraid we do not yet have an ETA, but I assure you it's our desire to resolve this issue as quickly as possible. I'll be sure to keep you all updated along the way!

Please refrain from "bumping" this thread, Mega.

Q u o t e:
I just wanted to mention that for the few of us still online on Stormreaver, there are no NPCs or mobs, you can't teleport anywhere, certain spells won't work (when I try to fish, the line appears and immediately disappears), and in Wintergrasp, the keep has no walls at all.

Edit: Group invites aren't working either.

Thanks for the report, Hinomiko. I've notified the appropriate parties of your findings. :)

Should anyone have difficulty keeping up with the flow of this thread, please feel free to follow our Service Status Forum post on this matter found here:

http://forums.worldofwarcraft.com/thread.html?topicId=18697249704&sid=1

Updates will be provided in both locations as soon as additional information becomes available.

Thanks again for your patience!

Our Breaking News has been updated to state the following:

Q u o t e:
The following realms were taken down due to a database issue. We're currently working to bring each of these realms back online and anticipate that they'll be up within an hour. We appreciate your patience.

Cho'gall
Illidan
Stormreaver
Gul'dan
Kael'thas
Alexstrasza
Kirin Tor
Ravencrest
Balnazzar
Destromath
Gorgonnash
Dethecus
Spinebreaker

Thank you for your patience in this matter.

Please feel free to check on latest Breaking News while outside the game by visiting the following link:

http://launcher.worldofwarcraft.com/alert

I'm terribly sorry for and confusion folks.

We are still working to bring these realms back online and may be conducting a few restarts in the meantime. I'll be sure to let you know as soon as the realms become fully accessible once more.

Thanks again for your outstanding display of patience despite the obvious frustration this issue may have caused.

Q u o t e:


Finally decided to stop blaming user error, eh? Good job :P

It only took a hundred or so pages of complaints.

Hm? I'm not quite sure what you mean, Kirabo.

As far as I'm aware, no one has placed any blame on you, the end user. We recognized that this was a database issue immediately and sought to remedy it as quickly as possible.

My sincerest apologies if it seemed as if we were placing any blame on you all -- that was definitely not our intention.

Q u o t e:
Illidan, Cho'gall and Kael'thas still down :(

We're still working on it, folks!

I'm antsy to get you all back in the game, too!

If you're still experiencing issues logging into to specific realms or zones, please let me know. The name of the realm and the continent you're on should be sufficient.

Thanks!

Thanks, everyone.

So far I have Spinebreaker (Northrend and Eastern Kingdoms) and Gorgonnash (Northrend) experiencing issues. Any others?

Q u o t e:
Stuck on authenticating.

Alexstrasza.

Could very well be due to the influx of logins.

If you're currently stuck logging into the game or do not have the opportunity to select a realm for the realm selection screen it is likely that you are experiencing a different issue altogether. Please complete the following troubleshooting steps:

http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26433

http://us.blizzard.com/support/article.xml?locale=en_US&articleId=21226

Spinebreaker and Gorgonnash will be restarted briefly to address persisting World Server issues.

Please let me know if you have any difficulties logging onto these realms after the realm has been restarted.

Q u o t e:
servers did not restart yet

Aye. We are still in the process of preparing the restart process.

On that note, Spinebreaker and Gorgonnash have just been restarted and will be brought up as quickly as possible.

Give it a few seconds, folks. The realm was just brought online and everything is still in the process of reloading.

Alright, folks!

It looks as if the World Servers for both Gorgonnash and Spinebreaker are now available. Please feel free to log in at your leisure!

With this, I believe the issues surrounding the Rampage Battlegroup have come to a close. If you are experiencing lasting connectivity issues, please create a post on the Customer Service or Technical Support Forums at your earliest convenience so that we may assist you further.

We appreciate your patience and offer our sincerest apologies for the interruption in gameplay experienced as a result of this issue.

Best wishes!