#0 - July 15, 2009, 4:05 a.m.
Instead of focusing on how things should be fixed, it will almost always devolve into a shouting match between classes. Personal hate and old rivalries slow down progress in fixing the real issues more than anything else, because something that might conceivably fix a longstanding problem on one spec will be shouted down because of personal bigotry and perceived slights from other classes, real or imagined. There is really nothing that can be done about this, some grudges never truely die.
By all means, Blizzard should pay attention to the community. But some cases it pays too much attention to the wrong problems, and this causes the real problems to remain unanswered.
There will always be people who will threaten to quit and so on if they don't get what they want. Most of the time they are full of it, and in the rare cases they do, they will almost always be back as they have such a large stake in the game already.
In order for real balance to be implemented, Blizzard will need to do what must be done in order to reach that goal. If the community makes a stink about it for personal reasons or because of percieved unfairness, it needs to be ignored. They might be cross for a bit, but I guarentee you they'd be alot happier in the end if results clearly showed these necessary changes actually helped balance things instead of tweak them a certain way.