Hi! I can't get my password back

#0 - July 4, 2009, 2:12 a.m.
Blizzard Post
So what's with the password retrieval thing??

My account is upgraded to wrath of the lich king and (unfortunatly) I merged my battle.net account with my world of warcraft account so I can't get my password.

The field for the account name/b.net account name is too short for my email address and it redirects me to the list of games that are on my battle net account.

I unfortunatly cannot seem to find my original WoW or burning crusade keys so I cant add those on to my battle net account?.. Do I seriously need those to change my password?.. Can't it detect that my WoW account is upgraded?

help plz and thankyou!
#1 - July 4, 2009, 2:40 a.m.
Blizzard Post
Q u o t e:
So what's with the password retrieval thing??

My account is upgraded to wrath of the lich king and (unfortunatly) I merged my battle.net account with my world of warcraft account so I can't get my password.

The field for the account name/b.net account name is too short for my email address and it redirects me to the list of games that are on my battle net account.

I unfortunatly cannot seem to find my original WoW or burning crusade keys so I cant add those on to my battle net account?.. Do I seriously need those to change my password?.. Can't it detect that my WoW account is upgraded?

help plz and thankyou!


This is a job for our Billing Department - you can still call for another hour and twenty minutes or so, as of this posting:

    Billing & Account Services

    Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
    Live Representatives Available Mon-Fri, 8am to 8pm PST
    E-mail Support - [email protected]

    If you are located in Australia you should use 1-800-041-378 if you cannot get through with the number above.
    If you are located in Singapore should use 800-2549-9273 if you cannot get through with the number above.
    Latin American and International callers without access to our 800 numbers may use: (949) 955-0283