My account was hacked -- Add ons to blame?

#0 - July 9, 2009, 5:38 p.m.
Blizzard Post
My account was also hacked yesterday 6/8/09 at 12:00 PM PST according to my bank alts guild bank which shows everything being withdrawn at that time. No one has my password. I have not recently downloaded any software. Yesterday I created a battlenet account and last night someone tried to change the password on that. I submitted a GM ticket in game and I am going to put another call into customer support after i get off work. The only thing that I can think is that it is due to one of my ad-ons even though I have not installed any new ones for at least 2 weeks. If anyone has been hacked can you please list your add-ons maybe i can figure out what is going on.

My add-ons are

Carbonite
Auction lite
Bartender
Sellfish
Deadly boss mods
Slam alert (most recent d-load)

I am missing some but I am at work and will update when I get home
#31 - July 28, 2009, 5:34 p.m.
Blizzard Post
Q u o t e:
People tend to assume that it is their gaming computer that has to be infected when they find their account has been compromised. Many times that is the case, but many times, it is not. Some things to ask yourself:

1. Have you ever, even a single time, logged into the forums, game client or your email from a different PC? School, work, library, internet cafe, parent's house, friend's house, neighbor, cousin?

2. Do you use the same login name and/or password on a guild site, message board, community website, fansite, etc?

3. Are you sure your email account is secure? One of the first ways a hacker gets into your WoW account is through your email account. They usually won't change your email password, but they will delete the change password emails so you are not aware what is going on.

4. Have you perhaps fallen for a phishing attempt? Any emails saying your account is under review for being sold or traded, or links to site promising free mounts, gold, experience, etc. are all fake. If you have input any of your information into these sites, you have most likely caused the compromise.

5. Have you ever let anyone else log into your account, even once to "try it out", or to see if they will like it? Account sharing, even with spouses, brothers, friends and cousins is a big mistake, and as you will read here on almost a daily basis, causes nothing but trouble.

6. Do you use any auto-updaters for your AddOns, like the Curse client, or WoWMatrix, etc.? These programs in and of themselves are usually OK, but some people believe that they received corrupted downloads of various Addons that led to their account being compromised using these programs. Downloading each AddOn you use manually, while maybe slightly more inconvenient, is much safer.



These are excellent hypothetical questions to ask oneself. Thank you, Giresse. :)


Bustacranium, I would encourage you to review the following thread in-full and the complete the security suggestions within: