Credit Card Failure Notification.

#0 - June 21, 2009, 3 p.m.
Blizzard Post
Hello, I just recieved the following e-mail:
noreply@blizzard.com

"Hello XXX,

This is an automated notification. The credit card used on your World of Warcraft account XXX could not be processed successfully by our system. As a result, the subscription on your account could not be set up, and the account will not be playable until a working credit card has been entered.

=========================================
BILLING INFORMATION:
=========================================

Account name: XXX
Registered Email: XXX

Subscription Type Attempted: 1 Month Recurring

Date Attempted: Jun 20, 2009

Credit Card Type: VI
Last 4 Digits of Credit Card: XXX

Result Code: 530
"

Well, obviously, being Sunday, I can't call either my bank nor Blizzard Customer Service. I've been paying for up to 4 accounts for me and my familly since 3 years, and I do not understand why it would change all of a sudden.

Anyway, I have tried to re-enter my card's information on my account, but it tells me "Credit card number is not a valid Visa number". I checked on my bank's site, and I have enough cash. The expiration date still has a full year, so I'm kind of lost.

Anything can be done without having to wait tomorrow to call your C.S.?
#2 - June 21, 2009, 3:14 p.m.
Blizzard Post
Outside of advising your to clear your browser's cache, cookies and temporary internet files, I'm afraid that we are unable to provide you any additional advice on the Customer Service Forum, Esperluette. If the issue persists into tomorrow, I definitely recommend giving our Billing Department a call to see if they are able to offer additional assistance. They can be reached using one of the following numbers:

Billing and Account Services
    Live Representatives Available Mon-Fri, 8am to 8pm PST
    For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
    • Players in Australia should call 1-800-041-378
    • Players in Singapore should call 800-2549-9273
    • Players in Chile should call 1230-020-5554
    • Players in Mexico should call 001-888-578-7628
    • Players in Argentina should call 0800-333-0778
    • All other international players should call: (949) 955-0283

Good luck!