- Sept. 19, 2007, 9:17 a.m.
An important step in account and computer security is to ensure that no viruses, key loggers, or Trojans are installed on your computer system. Key loggers are a type of program that can both record your key strokes and access information saved to your computer's clipboard (like your account name and password), and Trojans are a type of program that can allow an unauthorized party to access to your computer system remotely. If these malicious programs are present, your account may be at risk of compromise.
Fortunately, there are many different types of software available to help you identify and (if necessary) remove such malicious programs from your computer system. Please take some time to review the following recommendations to determine what Internet security software may be best for you.
(Disclaimer: Although we recommend Internet security software, we cannot directly support it. Please contact the distributor of the software for information and product support.)
Antivirus software is a type of program that scans a computer's memory and storage space to identify and eliminate viruses. We recommend that you install and then run more than one antivirus program while the World of Warcraft launcher open, as some programs may be able to detect what another cannot. To avoid complications with the software, however, please do not run multiple antivirus programs at once.
- AVG Free
- Symantec Security Check
- Outpost Security Site PRO
- Trojan Remover
Anti-Spyware software is a type of program that scans a computer's storage space and services to identify and eliminate programs designed to monitor computer usage beyond the user's acceptance. Among many technical issues, spyware can also cause crashing, minimizing of the game window, and connection issues. We recommend that you install and then run more than one anti-spyware program while the World of Warcraft launcher open, as some programs may be able to detect what another cannot.
- Microsoft Windows Defender
- Spybot-Search & Destroy
AVG Root Kit:
Some viruses can embed themselves deep in the system. You can also try the following AVG root kit to check if this may be the case. You can find the root kit in the AVG Internet Security Suite.
After you are confident that all malicious software has been removed, it’s important to keep your computer clean and secure to ensure no further issues occur.
Next step (Protecting Your Computer): http://forums.worldofwarcraft.com/thread.html?topicId=1778038509&sid=1&pageNo=1#3