Armory update

#0 - June 14, 2009, 11:04 p.m.
Blizzard Post
Is there a way to make the Armory update? It has not updated my character in 2 days, and this seems to be a common problem I see with my characters. It's always quite a few days behind ad never shows any of the new gear I achieve.

halp?
#3 - June 15, 2009, 12:03 a.m.
Blizzard Post
I know of no way to force an update of the Armory, Tihikea, usually just logging out of the game updates the information.

If your profile does not update for some time though you may want to notify the team working on the Beta project, as Doesntheal suggested.

[email protected]

#6 - June 15, 2009, 12:34 a.m.
Blizzard Post
Q u o t e:
Maybe you should get a db admin to look into this issue since as a customer I can not raise a support incident ticket for the software I pay a monthly fee for.


Perhaps you are unaware that the Armory is in Beta and that it is not part of your subscription, Xoanon.

The Armory is an added feature that is being worked on as an additional tool that players can use.

#9 - June 15, 2009, 12:42 a.m.
Blizzard Post
Q u o t e:
..But damn it's frustrating when a feature you use is not working as intended.


Aye, that it can be, Xoanon. The team working on the Armory Beta is continually working to improve it though, part of that is how often the database updates the information. As I said before if you experience a consistent delay please write to them with your specific information (i.e. character name/realm) so they can try to track down the cause. The more information they have the better they'll be able to find what is causing that delay.

#13 - June 15, 2009, 1:03 a.m.
Blizzard Post
Q u o t e:
"Some Time" is kind of vague. Can you give specific guidelines on how long to wait before reporting a problem?


Several days, Fruitsnax, more than 3 I would say. :)
#15 - June 15, 2009, 1:18 a.m.
Blizzard Post
Awesome, thank you, Xoanon. <3