WoW account merged to wrong Bnet region

#0 - June 10, 2009, 10:05 a.m.

I accidentally merged my US WoW account to europe's Battle.net so I merged it again to the US' Battle.net. Now I have 2 accounts under "Manage My Games". One is <My account name> the other is <My account name> (EU) - which has a 1day trial remaining (Pre-BC account). Whenever I try logging in to WoW using the "save username" function, it shows a tick on the left side on both of the account name which made me unable to connect to the server. Is there anyway to remove the <My account name> (EU) under "Manage My Games" so it won't interferes with my login? And will my credit card's auto billing pay for both accounts?

Orlyia

#1 - June 10, 2009, 10:08 a.m.

Q u o t e:
I accidentally merged my US WoW account to europe's Battle.net so I merged it again to the US' Battle.net. Now I have 2 accounts under "Manage My Games". One is <My account name> the other is <My account name> (EU) - which has a 1day trial remaining (Pre-BC account). Whenever I try logging in to WoW using the "save username" function, it shows a tick on the left side on both of the account name which made me unable to connect to the server. Is there anyway to remove the <My account name> (EU) under "Manage My Games" so it won't interferes with my login? And will my credit card's auto billing pay for both accounts?

Well, if you just have the EU trial - there shouldn't be any billing to be done.

Not sure if our Billing Department can help with this, you may have to contact the EU to have that removed, but it may be worth a phone call.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available Mon-Fri, 8am to 8pm Pacific Time
E-mail Support - Billing@Blizzard.com