#10 - June 8, 2009, 7 p.m.
Q u o t e:
I recently visited my brother cross country. Long story short: I forgot my authenticator in California and I am now in New York. My authenticator is in possession of my brother atm.
So my question is, with assistance from my brother (Blizzard Authenticator info) can I remove it from my account temporarily until I get it back from him through the mail? Is going through Blizzard Support necessary if the Authenticator is not Lost/Stolen/Dead?
Thanks for your time and responses.
It would probably be best just to leave your Authenticator intact until you receive it in the mail.
If you feel compelled to disable it, you could potentially remove it with your brother's assistance if he has it in his possession currently.
If you feel that you must remove it immediately, and do not want to wait for it to arrive by mail, then you can contact our Billing and Account Services department using the following information:
Billing & Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available Mon-Fri, 8am to 8pm PST
E-mail Support - [email protected]
If you are located in Australia you should use 1-800-041-378 if you cannot get through with the number above.
If you are located in Singapore should use 800-2549-9273 if you cannot get through with the number above.
Latin American and International callers without access to our 800 numbers may use: (949) 955-0283
