#0 - June 4, 2009, 1:39 a.m.
Those who were experiencing this issue should no longer experience it; please let us know if any issues arise after this point.
Thanks!
- ------------------------------------------------------------------------------------------------------------------------
Greetings all —
If you are presently unable to locate your realm on the realm list, please follow the instructions listed below:
PC:
- 1) Restart your computer.
2) Check the realm list.
3) If the realm is still not on your list, please follow the instructions here: http://us.blizzard.com/support/article.xml?locale=en_US&articleId=21226 .
4) You might need to restart your computer again.
5) If the above steps did not resolve your issue, more information can be found here: http://forums.worldofwarcraft.com/thread.html?topicId=17615361555&sid=1&pageNo=1#6 .
Mac:
- 1) Restart your computer.
2) Check the realm list.
3) If the realm is still not on your list, please follow the instructions here: http://forums.worldofwarcraft.com/thread.html?topicId=17367776317&sid=1#2
For any additional assistance with these issues, please contact our Technical Support department.
Technical Support:
- Webform: http://us.blizzard.com/support/webform-us.xml?gameId=11
E-mail: wowtech@blizzard.com or macsupport@blizzard.com
Phone: 1-949-955-1382
Hours of Operation: 8AM to 8PM PST— Monday through Friday