#0 - June 9, 2009, 3:39 a.m.
I have tried using Firefox, Chrome, and IE, on two different computers. My buddy signed on fine with his, but mine won't work. Any ideas?
Error Encountered on main site
I have tried using Firefox, Chrome, and IE, on two different computers. My buddy signed on fine with his, but mine won't work. Any ideas?
#2 - June 9, 2009, 3:47 a.m.
Q u o t e:
Try clearing your browser's cache and cookies. And depending on which browser you use most, you might need to allow some scripts etc. in order to facilitate the process.
That would be my recommendation as well, Ravenmore, I'm not getting any word of an issue with the service at the moment.
Please let me know if you are successful or not. :)
#7 - June 9, 2009, 3:54 a.m.
#11 - June 9, 2009, 4:03 a.m.
Q u o t e:
Yep, had another friend try and log in and it worked fine. Just mine and the other poster's accounts are having problems. Glad to have a Blue post, and at least the techs are on it.
Is this the account you using to transfer, Ravenmore?
#13 - June 9, 2009, 4:05 a.m.
#25 - June 9, 2009, 5:15 a.m.
#30 - June 9, 2009, 5:36 a.m.
Q u o t e:
and I somehow get the feeling that this is again tied to battlenet.
From what I can see so far, Aldaur, you'd be incorrect.
#32 - June 9, 2009, 5:37 a.m.
Q u o t e:
Has nothing at all with battlenet merged accounts. I'm not merged and alot of the people having this problem aren't merged :P
Edit: It's something else entirely that's affecting a limited number of accounts.
Thank you, Joshabee. :)
Folks, can I get you to provide your approximate geographic location (State/Country/Territory) and what ISP you are using?
#38 - June 9, 2009, 5:47 a.m.
#54 - June 9, 2009, 6:26 a.m.
Just to let you all know, if the issue is not resolve and/or I can't get an update by the time I leave for the night I'll make sure Orlyia passes on whatever is given to us on the issue. :)
#71 - June 9, 2009, 7:26 a.m.
Techs are looking into it.
#74 - June 9, 2009, 7:36 a.m.
Our techs are looking into this now.
#109 - June 9, 2009, 9:23 a.m.
If you are trying another function and still getting an error, could I please get an exact description of which function and exactly what error message you are receiving?
Thanks!
#111 - June 9, 2009, 9:29 a.m.
Q u o t e:
Whenever I click on anything in the account manager and log on, it gives me that annoying orc scratching its head. I hate that orc so much.
Error encountered!
(That infuriating orc) Sorry, but there has been an error with your request.
I'm getting into Account Management ok, is there a specific section you are encountering this? Are you trying to do a specific task? Or is it meeting you initially with that?
#113 - June 9, 2009, 9:34 a.m.
Q u o t e:
any part of the www.worldofwarcraft.com site i try and login to doesnt work.
account management and all the things in the list that comes out from that. every time i try log in i get error.
Could you try clearing your cookies and cache and temp internet files - or perhaps use another browser you've not used recently?
It's possible older pages are cached and you are pulling those instead of the live site.
#117 - June 9, 2009, 9:38 a.m.
Our techs are still looking into this and monitoring this thread for further information from ya'll.
Say cheese!
#120 - June 9, 2009, 9:42 a.m.
#126 - June 9, 2009, 9:49 a.m.
Q u o t e:
if ya read all the posts on this thread i think ya will see that there was one guy who wasnt merged and was getting same error
Spook, while earlier information is very good, I'm more looking for updates now that they think they may have at least partially resolved this. Apparently some can now get in, and others still cannot.