Authentication Maintenance 5/28/2009

We will be performing maintenance on our Authentication Servers at 6 AM PDT and expected to last approximately two hours.

If you are already logged in, this really shouldn't impact anything unless you log out or get disconnected during this timeframe.

Please note you may not be able to log in here during that timeframe either as these forums also are somewhat dependent on authentication.

From our Service Status Forum

http://forums.worldofwarcraft.com/thread.html?topicId=17368010688&sid=1

Q u o t e:
We will be performing maintenance on our authentication system tomorrow, May 28 beginning at 6:00 AM PDT. We anticipate the maintenance to take approximately two hours to conclude, and during this time players will be unable to login to the game.

Q u o t e:
I don't understand. They are going to shut down access to the servers for 2 hours at 0600 PDT and now we get an unannounced server restart on Bladefist? They couldn't do this when the authenticator server was going to be down? Another instance of proper prior planning on the part of Blizzard.

Actually, if you'd like to play during the time the authentication server will be unavailable, this is a good thing.

You should be able to log back in before that starts.

We are aware that some players are still having difficulties Authenticating; we are currently looking into this issue and hope to see you all back in game as soon as possible. You have our utmost apologies for the delay.

Please keep an eye on this thread for the latest updates.

Thank you for your patience!

If you are still unable to access the game, you may want to try following the steps found here:

http://us.blizzard.com/support/article.xml?locale=en_US&articleId=21226

While I am unable to guarantee its success, it's definitely worth a shot while we look further into this.

Q u o t e:
wow that worked thanks blue post.

Thanks for the confirmation!

For those of you still experiencing this issue, please follow the steps found here:

http://us.blizzard.com/support/article.xml?locale=en_US&articleId=21226

Please let us know whether or not you are able to connect after doing so.

Q u o t e:
You are joking, right?? Your authtentication is down and you want users to renew their IP address to fix it?

My goal is to get you back into the game as quickly as possible; if there is any resolution that might get you in the game while our Administrators are looking into the issue, I'm going to do everything I can to provide you with that information

My apologies for any confusion.

If you are still experiencing issues, you may want to try power cycling your modem by following the instructions here:

http://us.blizzard.com/support/article.xml?locale=en_US&articleId=21227