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Cannot transfer toon to a battle.net account?

Forum Avatar
Ribosome
#0 - May 26, 2009, 4:36 p.m.
Blizzard Post
I want to transfer a toon from account A to account B.
Account A (Source) is NOT battle.net converted.
Account B (Destination) IS battle.net converted.
Both accounts are under my name and i am the original owner.

When i try to transfer, i select my server, then my toon, then i select the account i want to move it to, and it states:

"You must select a World of Warcraft account that has been merged into a Battle.net account. "

And it points to the DESTINATION, account name. However, the destination account is already a battle.net account.


Please assist, i would like to transfer my character as soon as possible.
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Sirantus
#1 - May 26, 2009, 4:51 p.m.
Blizzard Post
I apologize for any confusion the error message you received may have caused, Ribosome. Please allow me to quote a section of our support site on this matter as it provides a great explanation/example.


http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26163
Q u o t e:
Once merged, a World of Warcraft account can only transfer to or from other merged World of Warcraft accounts. In addition, the accounts must be registered under the same last name. Thus, in this example:

• World of Warcraft Account A is merged into Battle.net Account 1

• World of Warcraft Account B is merged into Battle.net Account 2

• World of Warcraft Account C is not merged into a Battle.net account

• World of Warcraft Account A can transfer to or from World of Warcraft Account B since it is merged with a Battle.net account, provided they are registered under the same last name.

• However, Account A cannot transfer to or from World of Warcraft Account C, unless it also merges with a Battle.net account and shares the same last name.

• World of Warcraft Account C can only transfer to or from other non-merged World of Warcraft accounts with which it shares the same last name.


Essentially, as one of your accounts has already been merged with a Battle.net account, both accounts would need to be merged in order for a character transfer to be possible at this point.

Additionally, once you merge a World of Warcraft account with a Battle.net account you are unable to process a character transfer to another Battle.net account for 30 days. However, if you were to merge both World of Warcraft accounts to the same Battle.net account, then the 30 day restriction does not apply.

I hope this helps clear up any confusion, but if you have any additional questions or concerns please feel free to let me know.