Account Hacked or Account email changed

#0 - May 26, 2009, 9:28 p.m.

I tryed to get on wow, about two days ago and it said my password was invalid. After a few attempts i changed it using the blizzard website and it worked fine. The next day when i try to log on it says the same thing that my password is invalid, I try to change it again and now the blizz site says that my accounts Email address is not valid, i also called the phone line and sent a email to the customer support, which i have received no response. So if there is anyway anyone can help it would be greatly appreciated. *NOTE i am using a friends account to post this.*

Sirantus

#2 - May 26, 2009, 9:50 p.m.

If both the email address and the password have been changed without your authorization, Misfit, then you will probably need to contact the Billing department by phone for assistance with recovering access to the account.

Billing and Account Services

Live Representatives Available Mon-Fri, 8am to 8pm PDT

Players in Australia should call 1-800-041-378
Players in Singapore should call 800-2549-9273
Players in Chile should call 1230-020-5554
Players in Mexico should call 001-888-578-7628
Players in Argentina should call 0800-333-0778
All other international players should call: (949) 955-0283

Additionally, it may be a good idea to review the information available on the following sticky posts regarding what to do in the event of a compromise, as well as tips and suggestions for computer/account security:

** Account Compromise Info Center **
http://forums.worldofwarcraft.com/thread.html?topicId=14318909866&sid=1

** Computer Security Recommendations **
http://forums.worldofwarcraft.com/thread.html?topicId=1778038509&sid=1