#0 - May 25, 2009, 9:02 a.m.
Recruit a friend didnt get game time
#2 - May 25, 2009, 9:11 a.m.
Q u o t e:
Using recruit a friend my mate didnt get his free 30 days after my subscription has started and ive upgraded account to full account... why is this? Reason why he needs time is because he has run out of time and we cannot use the extra XP bonus because he cannot logg on.
If you just upgraded and it's pending, this may just be in process.
He's more than welcome to contact our Billing Department to follow up on this.
Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available Mon-Fri, 8am to 8pm Pacific Time
E-mail Support - [email protected]
- Players in Australia should call 1-800-041-378
Players in Singapore should call 800-2549-9273
Players in Chile should call 1230-020-5554
Players in Mexico should call 001-888-578-7628
Players in Argentina should call 0800-333-0778
All other international players should call: (949) 955-0283
I'm sorry I cannot be of more assistance with this, Game Masters aren't privy to billing details.
#5 - May 25, 2009, 9:38 a.m.
Pending just means the payment still isn't finalized, for various reasons. Once that is no longer in a pending status, the rest should process.
#14 - May 25, 2009, 10:19 a.m.
Q u o t e:
Could anyone from blizz back that up?
The free gametime should come with the upgrade. Now, other RAF awards, yes - that will come once you've actually billed the two months.
I suspect this is just in progress, but he could always double check on this with billing.
Does that make sense?
#22 - May 25, 2009, 11:19 a.m.
Q u o t e:
Say i was to buy the card now then use it, would it erase my current time or just overwrite it untill the card time is over?
You'd still get all the same free time, yes.