Keylogger Removal

#0 - May 23, 2009, 7:59 p.m.
Blizzard Post
I've always been under the impression that keyloggers are a form of spyware, as opposed to a virus.

I use about 3 different computers (one in the café where I work) for Warcraft and got hacked a couple of times, so I'm under the impression that the keylogger that's being such a pain in my arse is still on...whichever one. I can't format my work computer due to various partitions we have on the hard drive for software distribution purposes, but I'm prepared to format my home computer.

This still leaves the trouble of my work computer, and my family computer. We do not have a big enough external hard drive at my home for my family to format our family computer, so I guess the best we can do is scan and remove.

So, what methods/programs are the best way of removing keyloggers?
#3 - May 23, 2009, 8:09 p.m.
Blizzard Post
Honestly, I highly recommend contacting a computer security professional if you have any lasting concerns regarding your computers' security. You may want to tell your employer that you fear a malicious program may be on your work computer and ask how they would like you to proceed; they may very well have you contact a computer technician.

Unfortunately, I am unable to recommend one program or method over another; I lack the technical knowledge to give you a well-informed answer.

You may want to consider purchasing a Blizzard Authenticator if you'd like an extra layer of security that will greatly reduce the chance of being compromised. For more information, please review the following page:

http://www.blizzard.com/store/details.xml?id=1100000442

Good luck!