#1 - May 22, 2009, 12:17 a.m.
Q u o t e:
I've been using the Blizzard Authenticator on my iPhone, which works great. However, I'm paranoid about losing my phone (as bad as that would be alone) because I wouldn't be able to log-in to my WOW.
What does happen if I lose it? Can it be disabled and I would be able to play right away?
While you would have a bigger problem if you lost your phone, Hunchback, removing the authenticator is entirely possible. Keep in mind removing an authenticator requires extensive verification if you cannot remove it on your own. If the account is unable to be properly verified over the phone, the only way to remove an authenticator would be by submitting photo ID. If this situation does arise, please contact Billing and Account Services directly.
Billing and Account Services Live Representatives Available Mon-Fri, 8am to 8pm PDT For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
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