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Invalid Credit Card Number?

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Poppapally
#0 - May 17, 2009, 10:38 p.m.
Blizzard Post
I am trying to upgrade my account (With Burning Crusade) And everytime I enter my Credit Card number and hit submit. It says Invalid Credit Card Number. I Tried like 3 times! I checked all the information, it was all right. But still does not work. I also tried a different credit card. The only thing that doesnt work is my credit card number.

Please Help, Thanks
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Sirantus
#7 - May 25, 2009, 5:09 p.m.
Blizzard Post
Q u o t e:
I got this error too while trying to upgrade to TBC , but later i found that my credit card had been charged by blizzard.... I have sent them a mail....but no reply...tried calling them....but they say due to high call volumes the waiting time is 30 -35 minutes :O..... dunno what to do now.. :(


In some cases you may see a pending charge on your statement after an unsuccessful upgrade attempt. Fortunately, this is a temporary charge that will not be collected, and will normally reverse itself within a few days. If you have any questions regarding how long those funds will be held, it would probably be best to contact the card provider for more information.

Additionally, if you are still experiencing difficulty with upgrading your account, please feel free to contact the Billing department for assistance. As you mentioned we are indeed experiencing a large call volume at this time as we normally do on Monday mornings, but we will be happy to help to the best of our abilities once we are in contact.

Alternatively, you may instead look into purchasing a retail copy of The Burning Crusades in order to upgrade the account in question.

I apologize if this situation has caused you any confusion or inconvenience, but I hope the information I have provided has helped put your concerns to rest. However, please let me know if there are any other questions that I may help you with, Carty.