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Battle.net merged, but says i havent

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Dilex
#0 - May 15, 2009, 7:37 a.m.
Blizzard Post
Ok well i decided to assign two of my account to my Battle.net account i merged ext and now i try to log in and it says i have no merged accounts to my Battle.net account, then i try and merge the account again and it says it's already merged...

Try to log in on WoW account management and this happens

"This Battle.net account does not have any World of Warcraft accounts associated with it. To merge a World of Warcraft account with this Battle.net account, click here. "



Please help.
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Orlyia
#1 - May 15, 2009, 7:40 a.m.
Blizzard Post
Q u o t e:
Ok well i decided to assign two of my account to my Battle.net account i merged ext and now i try to log in and it says i have no merged accounts to my Battle.net account, then i try and merge the account again and it says it's already merged...

Try to log in on WoW account management and this happens

"This Battle.net account does not have any World of Warcraft accounts associated with it. To merge a World of Warcraft account with this Battle.net account, click here. "



Please help.


I do not show this one you are posting with currently merged.

If you are certain of the account details, you may want to give our Billing Department a ring in the morning so they could double-check things for you.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available Mon-Fri, 8am to 8pm Pacific Time
E-mail Support - [email protected]
    Players in Australia should call 1-800-041-378
    Players in Singapore should call 800-2549-9273
    Players in Chile should call 1230-020-5554
    Players in Mexico should call 001-888-578-7628
    Players in Argentina should call 0800-333-0778
    All other international players should call: (949) 955-0283

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Orlyia
#3 - May 15, 2009, 7:45 a.m.
Blizzard Post
Q u o t e:
Yes because im on my unmerged account, i wasnt to sure if i could log on with my merged account.

But it still doesnt work and i try and merge again says accounts already merged :S


Can you give me a character name/realm from the account that you are having the issue with?
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Orlyia
#5 - May 15, 2009, 7:53 a.m.
Blizzard Post
Q u o t e:
Well realm is Kil'jaeden and its not just the character its the whole account, i could give you the account name?


It's never a good idea to post an account name anywhere. I can find the account with just a character/realm that is on it.
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Orlyia
#7 - May 15, 2009, 8 p.m.
Blizzard Post
Q u o t e:
Well one of the accounts is, Dath'remar and name is useabandaid, i dont have a problem posting the username doesnt bother me.


Yeah, I'm not showing that one merged. Giving Billing a call might be the best course of action, they can see a bit more detail than we can.
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Orlyia
#9 - May 15, 2009, 8:13 p.m.
Blizzard Post
Q u o t e:
Hmmm, thats well really lame, because i cant even log into account management and i try to merge again and yeah it says already merged...

Gah.


That is what is a bit peculiar about this, Dilex. I'm not showing that account merged.

I recommend Billing because they can see into that system a bit more deeply than I can, and may be able to clear this up for you a bit more quickly.
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Orlyia
#12 - May 15, 2009, 1:34 p.m.
Blizzard Post
Q u o t e:


You should have a problem posting it. It ought to bother you.


He is referring to a character name, Nike - those are fine.