Latency/Connectivity Concerns - Shadowburn BG

#0 - May 4, 2009, 3:05 p.m.
Blizzard Post
title says it. Mail and loot is lagging. Logging out of a toon is lagging, log ins getting stuck at connection screen. (the bar completes and you can hear game sounds but still only have loading screen visible.)

Thanks in advance for your consideration in passing this on to the appropriate folks.
#1 - May 4, 2009, 3:08 p.m.
Blizzard Post
Thanks for the heads up, Bryzette.

We are currently looking into latency related issues across the Rampage and Shadowburn battlegroups; we'll let you know as soon as more information becomes available.
#25 - May 4, 2009, 4:57 p.m.
Blizzard Post
It appears that a few adjustments were made, folks.

Are you you guys still experiencing high amounts of latency?
#35 - May 4, 2009, 5:30 p.m.
Blizzard Post
Thanks, all.

I'm bringing this to the attention of our technicians once more.
#94 - May 4, 2009, 5:51 p.m.
Blizzard Post
Thank you all for your patience despite this obviously frustrating issue, folks. Our technicians continue to look deeper into this issue in hopes of providing a swift resolution. We will be doing our very best to provide updates as soon as more information becomes available.

Please accept our sincerest apologies for any interruptions to your gameplay.
#155 - May 4, 2009, 6:14 p.m.
Blizzard Post
Thank you all for your continued reports. At this time, we will be bringing all realms on battlegroup Shadowburn offline to address this issue.

For reference, realms and corresponding Battlegroups may be found here: http://www.worldofwarcraft.com/pvp/battlegrounds/battlegroups/


Source: http://launcher.worldofwarcraft.com/alert
Q u o t e:
The realms of the Shadowburn Battlegroup are currently experiencing some technical issues. Due to this, players on the affected realms may be disconnected or experience latency. The issues are being addressed and will be resolved as soon as possible.

We apologize for any inconvenience this may cause.

#159 - May 4, 2009, 6:17 p.m.
Blizzard Post
Q u o t e:
i got in minute later 15 minuts till shutdown minute after that 5 minuts to shutdown what happened to the other 10 minuts?


This issue is severe enough to address as quickly as we are able. We thus brought the realms offline at an excelerated rate.

You've my most sincere apologies for any confusion, though! The shutdown messaging is completely automated in these situations.
#180 - May 4, 2009, 6:33 p.m.
Blizzard Post
Q u o t e:
who spilled the coffee on the blizz servers?


It was really hot, okay?



As a quick reminder, these updates and more are also available within our Service Status Forum, found here:

http://forums.worldofwarcraft.com/thread.html?topicId=16904261481&sid=1
Q u o t e:
The ShadowburnBattlegroup is being brought down for emergency maintenance. Current ETA on their return is two hours, however we will update as we receive more information.

This includes the following realms:

Agamaggan
Azshara
Baelgun
Dark Iron
Detheroc
Emerald Dream
Greymane
Kalecgos
Lightninghoof
Maelstrom
Malfurion
Moonrunner
Nazjatar
Sargeras
Staghelm
Twisting Nether
Ursin
Wildhammer

We apologize for the inconvenience and thank you for your patience.


I will work to provide the same information herein. :)
#195 - May 4, 2009, 6:40 p.m.
Blizzard Post
Let's drop the profanity and defamatory remarks, folks. I know you all are frustrated, and I sincerely appreciate that, but hostility is an approach best avoided here. :)
#215 - May 4, 2009, 7:15 p.m.
Blizzard Post
In a few moments you will notice Shadowburn realms starting to come online. There will likely be several players trying to log into these realms at once. As such, I strongly encourage each of you to give them a few minutes to come back online before attempting to log in.

After you have made it into the game, please let us know if the latency related issues have improved. Rest assured that if the extreme latency persists, we will continue to look into the issue and address it as quickly as possible.

Thank you all for your patience, folks.
#224 - May 4, 2009, 8:27 p.m.
Blizzard Post
It appears that issue is no longer persisting. As such, I'll be removing it from our list of stickies.

Should you encounter any further issues, please feel free to respond to this thread to let us know.

Thanks again for your patience!