#0 - May 6, 2009, 11:36 p.m.
How to change Bnet secret question?
#2 - May 6, 2009, 11:48 p.m.
Q u o t e:
Hi I would like to change the secret question on my Battle Net account, but I can not find an option to do so.
I'm afraid the Security Question/Answer is permanent to the account once selected, Quistine.
#5 - May 7, 2009, 12:02 a.m.
Q u o t e:
Well I have someone who knows my answer through a keylogger, and they are using it to change my Bnet email account. This account has multiple of my games installed on it and I dont want to lose it.
I assume you do not mean this account, Quistine, since it isn't part of a B.net account currently.
You can contact our Billing Department if you wish to discuss your options, they may be able give you some recommendations.
You can call 1 (800) 592 5499 (1-800-59-BLIZZARD) Monday through Friday 8AM-8PM (PDT) for live representation.
Australian users should please call 1-800-041-378 if the standard 800 line does not work.
You can also look into picking up an authenticator.
http://www.blizzard.com/store/details.xml?id=1100000442