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Battle.net Merge to WoW Account

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Xirb
#0 - May 7, 2009, 2:18 a.m.
Blizzard Post
Today I merged my wow account with my battle.net account.

I went to log into game about 10 minutes later and it says that Parental Controls are enabled. I am the account holder, no one else has my info. I have never had Parental Controls on and would like to unmerge (demerge?) the two accounts so I can actually play.

Thanks in advance.
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Malkorix
#3 - May 7, 2009, 2:57 a.m.
Blizzard Post
Q u o t e:
Today I merged my wow account with my battle.net account.

I went to log into game about 10 minutes later and it says that Parental Controls are enabled. I am the account holder, no one else has my info. I have never had Parental Controls on and would like to unmerge (demerge?) the two accounts so I can actually play.

Thanks in advance.


I'm sorry to hear that you might have experienced some log in issues with your Battle.net account. At this juncture, your best bet is to contact our Billing & Accounts department directly for assistance:

    Billing & Account Services

    Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
    Live Representatives Available Mon-Fri, 8am to 8pm PST
    E-mail Support - [email protected]

    If you are located in Australia you should use 1-800-041-378 if you cannot get through with the number above.
    If you are located in Singapore should use 800-2549-9273 if you cannot get through with the number above.
    Latin American and International callers without access to our 800 numbers may use: (949) 955-0283