Missing Pets - Children's Week

#0 - May 1, 2009, 10:13 p.m.
Blizzard Post
On login this morning, I decided to double check which of the Stormwind pets I still need to get them all. After doing the quests at least 1 if not 2 previous years, I seem to be now missing 1 or 2 of the Children's Week pets!

I know 100% that I have completed the previous years' quests at least once, and nearly 100% positive that I've completed it 2 of the previous years, but yet I do not have any of the Stormwind-orphan pets. After contacting a GM, they told me that because the rewards in question was 1 and 2 years old, the rewards were unverifiable...... Say what!? The GM then promptly closed the ticket without giving me a chance to say yes there's something more I'd like to ask.... but that's a different problem.

So Tech Support I need help. The Stable Master will not grant me any recoverable pets. I KNOW I've completed at least 1 previous year of Children's Week, nearly positive I've done it 2 previous years. I am missing pets. Is there seriously no reward-tracking beyond a certain time-frame? I have no positive time-frame as to when I lost these pets, seeing it's a slow climb from 50->75 pets.. I didn't bother to think about looking on a daily basis at my pet 'stable' to be sure what ones I have. Should players micro-manage their personal pet-tab each day to prevent this?
#8 - May 2, 2009, 3:38 a.m.
Blizzard Post
You have my apologies that we were unable to assist you in the recovery of these pets, Lynneth. Unfortunately, we're only able to assist with restorations where we are able to verify the loss; issues such as this need to be reported to us as quickly as possible. I am very sorry that you appear to have lost these two pets, however if we are unable to verify their loss we're unable to restore them for you.

Should you wish to provide comments regarding the service that you were provided, please feel free to e-mail WoWGMFeedback-US@Blizzard.com.