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Removing WoW account from Battle.net

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Chäkra
#0 - May 1, 2009, 8:54 p.m.
Blizzard Post
My account was recently compromised (need to stop clicking every link I see :X). Came back from a break to find that it was bound to a battle.net account. Would it be possible to unbind the account if I called customer service?
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Sirantus
#2 - May 1, 2009, 9:51 p.m.
Blizzard Post
Thank you, Thunderwolf, for this very helpful response.

If you have not already done so, Chäkra, contacting the Billing department directly would probably be the best next step to take. We should be happy to help you recover the account to the best of our abilities.

Billing and Account Services
  • Email: billing@blizzard.com
  • Web form: http://us.blizzard.com/support/webform-us.xml?gameId=11

    Live Representatives Available Mon-Fri, 8am to 8pm PDT
    For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
    • Players in Australia should call 1-800-041-378
    • Players in Singapore should call 800-2549-9273
    • Players in Chile should call 1230-020-5554
    • Players in Mexico should call 001-888-578-7628
    • Players in Argentina should call 0800-333-0778
    • All other international players should call: (949) 955-0283


Additionally, as account security is paramount, you may want to review the following sticky posts for suggestions and tips on computer and account security:

** Computer Security Recommendations **
http://forums.worldofwarcraft.com/thread.html?topicId=1778038509&sid=1

** Account Compromise Info Center **
http://forums.worldofwarcraft.com/thread.html?topicId=14318909866&sid=1