Blizz, you TERMINATED my cousin´s account?

#0 - April 24, 2009, 5:09 p.m.
Blizzard Post
After months and months, trying to convince someone to play Wow so I could have a real life friend to play with... Blizzard, or the so called "Account Administration", WITHOUT any kind of warning TERMINATED my cousin´s account!

Here is the reason for the action:

Reason for Action: Terms of Use Violation - Economy Exploitation

After a thorough investigation, we have found that a player of the account listed above participated in activities designed to gain an unfair advantage in the World of Warcraft economy.

These activities violate the World of Warcraft Terms of Use. We ask that you take a moment to review these terms at http://www.worldofwarcraft.com/legal/termsofuse.html.

You may not perform any acts that we consider to be damaging to World of Warcraft. A stable economy is essential for any realm to be successful. Any attempts to manipulate the economy in exploitive ways can have a large negative impact on many players.

This World of Warcraft account has been closed by the Account Administration staff based on a review of the account and all related policy violations.

This action has been taken in accordance with the Terms of Use and our In-Game Policies (http://us.blizzard.com/support/article/20309). Any recurring subscriptions on this account have been suspended to prevent further monetary charges.

Only the Account Administration department can address disputes or questions you may have about this account action. To learn more about how we are able to assist you, please visit us at http://us.blizzard.com/support/article/21505.

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Now, tell me! What did he do wrong exactly? All I can remember was that he was a jewelcrafter buying ores to prospect and find rare gems to cut and sell on the Auction House!!!!! IS THAT AGAINST THE RULES??? I am very upset you banned the only real life friend I had on the game WITHOUT even letting the poor guy know what he was doing WRONG!!!!

You better fix this or instead of having someone who loves to play the game.. you will have someone who dislikes the game and will never try to get anyone else playing it!
Gouki

#65 - April 24, 2009, 8:11 p.m.
Blizzard Post
I appreciate you taking the time to let us know if this issue, Gouki.

As has been stated by your fellow players, it is imperative that you have your cousin contact Account Administration if he believes actions have been taken inappropriately or while the account was compromised -- they will be happy to assist him and look further into this. Please have him send an e-mail to wowaccountadmin@blizzard.com as soon as possible.

Additionally, you may want to refer your cousin to the following threads:

Computer Security Recommendations:
http://forums.worldofwarcraft.com/thread.html?topicId=1778038509&sid=1

Account Compromise Info Center:
http://forums.worldofwarcraft.com/thread.html?topicId=14318909866&sid=1

Please send your cousin my regards and well wishes.