I lost my Authenticator

#0 - April 28, 2009, 9:35 a.m.
Blizzard Post
Alright, so my Authenticator fell off my keys at some point today. I know that I need to call Blizzard in the morning to take the authenticator off the account, but I was wondering if it was possible to get the order for a new one going without having to my battle.net account.

Basically, since I want to get a new one ASAP, but I can't do that until I call them, and I probably won't be awake til after they process the orders.

I don't know, it only makes a difference of one day, but I just don't want to have to wait an extra day.
#2 - April 28, 2009, 9:47 a.m.
Blizzard Post
Q u o t e:
Alright, so my Authenticator fell off my keys at some point today. I know that I need to call Blizzard in the morning to take the authenticator off the account, but I was wondering if it was possible to get the order for a new one going without having to my battle.net account.

Basically, since I want to get a new one ASAP, but I can't do that until I call them, and I probably won't be awake til after they process the orders.

I don't know, it only makes a difference of one day, but I just don't want to have to wait an extra day.


Calling Billing is really the only way to do this, to get it unlinked. The iPhone is a good recommendation if you happen to have one, and that one is downloadable and free.

Billing and Account Services
Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499)
Live Representatives Available Mon-Fri, 8am to 8pm Pacific Time
E-mail Support - Billing@Blizzard.com
    Players in Australia should call 1-800-041-378
    Players in Singapore should call 800-2549-9273
    Players in Chile should call 1230-020-5554
    Players in Mexico should call 001-888-578-7628
    Players in Argentina should call 0800-333-0778
    All other international players should call: (949) 955-0283

#7 - April 28, 2009, 11:41 a.m.
Blizzard Post
Q u o t e:


Ya well and not everyone have windows mobile phone as well. How about Blackberry user, Anroid, or Palm user? They probably want mobile version authenticator as well.

Iphone / ipod mobile authenticator simply allow user to have second choice if they can't get their hand on Blizzard Authenticator.


I'm given to understand there may be plans in the works for other platforms at a later time, but I don't have any details yet.
#9 - April 28, 2009, 12:01 p.m.
Blizzard Post
Q u o t e:


Doesn't the model sold by Blizzard cost something like six dollars? Skip a Big Mac combo.


6.50 with free shipping in the States, last I checked, yes.
#22 - Aug. 28, 2010, 12:27 a.m.
Blizzard Post
Q u o t e:


because if your computer downloads a virus such as a trojan then they'll get on your account anyway. passwords and account info doesnt cut it anymore


This topic's a bit old, Pipsqueak. Make sure to check your settings and organize your threads by Latest Reply next time. ;)