#38 - April 19, 2009, 2:03 p.m.
It appears that a password change was requested via our Login Support page (
http://www.worldofwarcraft.com/loginsupport/) and an verification e-mail was sent to your account's registered e-mail address. Just a few minutes after the e-mail was sent, the verification e-mail was received and used to create a new password.
I strongly recommend that you review the following thread:
Computer Security Recommendations:
http://forums.worldofwarcraft.com/thread.html?topicId=1778038509&sid=1 Additionally, I recommend changing the password to your registered e-mail address or creating a new registered e-mail address altogether. Once you have done so, please contact our Billing and Account Services Department so that you may retrieve your account:
Billing and Account Services Live Representatives Available Mon-Fri, 8am to 8pm PST
For phone assistance please call: 1 (800) 592-5499 || 1 (800) 59-BLIZZARD
- Players in Australia should call 1-800-041-378
- Players in Singapore should call 800-2549-9273
- Players in Chile should call 1230-020-5554
- Players in Mexico should call 001-888-578-7628
- Players in Argentina should call 0800-333-0778
- All other international players should call: (949) 955-0283
For more information on account recovery following a period of unauthorized access, please review the following thread:
Account Compromise Info Center:
http://forums.worldofwarcraft.com/thread.html?topicId=14318909866&sid=1 Let us know if you have any questions along the way, Gold.
