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What does this mean?

Forum Avatar
Cristaa
#0 - April 17, 2009, 11:53 p.m.
Blizzard Post


This account has been temporarily disabled and is currently unable to access World of Warcraft.

An email has been sent to the registered address on the account with the reason for this temporary closure. If you would like to appeal this decision or did not receive the message please contact our Account Administration team at [email protected] from your registered email address.



I didn't get a date or anything, and I didn't even get an email to appeal it with.
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Malkorix
#9 - April 18, 2009, 12:22 a.m.
Blizzard Post
Q u o t e:
And then when I go to the website it links me to it says:

This account has been permanently closed and will no longer be able to access World of Warcraft.

An email has been sent to the registered address on the account with the reason for this closure. If you would like to appeal this decision or did not receive the message please contact our Account Administration team at [email protected] from your registered email address.


so wtf? is it temp? perm? WHY!?!?!?

I didn't even get an email.


I'd like to help shed some light on this situation if I can. Can you provide me with the name and realm of a character on that account?
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Malkorix
#11 - April 18, 2009, 1:06 a.m.
Blizzard Post
Q u o t e:
Thanks, kind GM. Themop on Bleeding Hollow

brb in an hour


Okay, it sounds like your account might have been compromised. Your best bet at this point is to read the following threads:

** Computer Security Recommendations **
http://forums.worldofwarcraft.com/thread.html?topicId=1778038509&sid=1

** Account Compromise Info Center **
http://forums.worldofwarcraft.com/thread.html?topicId=14318909866&sid=1

The first thread will help you ensure that you system is secure. After you've done so, you can initiate the steps to investigate and potentially recover your account by following the steps and advice provided in the Account Compromise Info Center thread.

Good luck, and I hope our staff is able to provide you help swiftly!