"Character with that name already exists"

#0 - April 23, 2009, 11:43 p.m.
Blizzard Post
I was on the boat from SW to Dolonaar, and suddenly got disconnected. When ever I try to log that character back in, it gives the error message in the subject line of this post. "A Character with that name already exists." .

I can log onto my other characters, but still cant log into Lanthanide.

#3 - April 24, 2009, 12:02 a.m.
Blizzard Post
As Miyoko said that message is usually caused when the character disconnects suddenly and has not been logged out yet. Usually giving it a few minutes will allow the system to kick the character offline so you can access it once more.

If it takes longer than a few minutes you'll want to submit an in-game petition from an alternate character as Miyoko suggested.

It looks like you are in-game on that character now so I'll assume the issue was resolved. :)

Good luck to you, Lanthanide.