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Pay by phone account confirmed then it fails?

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Kaylaria
#0 - April 20, 2009, 9:43 p.m.
Blizzard Post
I keep getting a confirmation about the Pay By Phone service it works then a few hours later it cuts off. I try to call the 1-800 number and i keep gettign a busy signal. can you tell me why?
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Sirantus
#3 - April 20, 2009, 10:06 p.m.
Blizzard Post
Q u o t e:
I keep getting a confirmation about the Pay By Phone service it works then a few hours later it cuts off. I try to call the 1-800 number and i keep gettign a busy signal. can you tell me why?


Unfortunately, I am not sure what may be preventing you from setting up a Bill to Home Phone subscription. Please be sure that you are completing all the steps required including making the outbound confirmation call to 1-877-757-2700 and receiving the confirmation call afterward.

Additionally, you may want to review the information available on the following FAQ regarding PaymentOne and possible restrictions:

PaymentOne FAQ
http://us.blizzard.com/support/article.xml?articleId=21531

If you continue to experience trouble with setting up a PaymentOne subscription you may want to look into another options such a credit card, PayPal, or game cards.

In regards to you receiving a busy signal when attempting to contact us by phone, we are currently experiencing a very large call volume. If you have additional questions that you would like to discuss by phone please keep trying, or you may wish to try back a little later on.