Black player textures.

#0 - April 16, 2009, 9:42 p.m.
Blizzard Post
Hii.

I recently finished downloading the new Ulduar patch, and wanted to log on and see what hat changed. When I connected, I noticed something strange about the players around me... their textures were all black. Clothing, skin, faces, tabards, everything except for hair, weapons, and cloaks. I put in a ticket to talk to a GM, but it was never responded to. I need help!

Note:

-I have no addons installed

Thank you. <3
#3 - April 16, 2009, 11:06 p.m.
Blizzard Post
Have you reset your User Interface since the patch?

The Reset UI process mainly involves either renaming or deleting what is sometimes affectionately referred to as The Holy Trinity, that is: the WTF, Cache and Interface folders, which may be found in the World of Warcraft directory - usually this is where WoW.exe is located; as an update to this procedure as of patch 2.0.1, we ask that players please refrain from deleting or renaming the WDB folder. The steps are as follows:


1) *IMPORTANT* Exit the World of Warcraft to your desktop by logging out of the game and exiting. If World of Warcraft isn't closed, then these steps won't have the desired effect.
2) If you used an "installer" for a custom UI, see if it has an "uninstaller" and use it.
3) Inside the World of Warcraft Program Folder, delete the "WTF," "Cache," and "Interface" folders.
4) Restart your computer.
5) Please do not reinstall Addons prior to testing the issue you were experiencing.
6) Make sure that you are using WOW.EXE or LAUNCHER.EXE to start the game. Please do not run any UI installers beforehand, as we want to eliminate them as part of the issue.
7) Upon launching the game, you should see the Intro cinematic movie and be prompted to agree to the Terms of Use. Once you authenticate past the login screen, the “AddOns” button should no longer be visible at the lower left corner of the character selection screen. Both points mentioned previously must hold true if you should complete the aforementioned steps correctly.