#0 - April 16, 2009, 1:43 a.m.
We recognize that there are intermittent issues with select realms resulting in players getting stuck at "retrieving character list," receiving "world server down" messages, or getting stuck loading into instances. While our database administrators are actively monitoring and working to resolve these issues, we would like to consolidate reports on the General forum to slow the rate at which new threads are being created.
Threads reporting single realms going down are not seen by our database administrators, and only make it more difficult for everyone reading this forum to follow active discussions pertaining to game play.
Please not that, as the General forum does not exist as an outlet for players to report service issues, any service-related threads will be considered spam and deleted. Feel free to report such issues in this thread. While you may not receive a response, we will ensure that the issues being reported here are being investigated.
Thank you for your understanding. :)