Realm Issues - 4/02/09

Thank you all for the reports. =)

This issue is presently being investigated and we hope to have the matter resolved shortly.

Tonick, you're more than welcome to your opinion, but please keep your language appropriate.

Thank you.

Folks, please don't make me lock this thread because the commentary is inappropriate. >.<

Just as an FYI:

We are aware of realm issues on several realms, and are looking into them at this time. Further updates will be provided in this thread as they become available. We apologize for the inconvenience and thank you for your patience while we look into this.


The following realms appear to have one or more continents not functioning or missing NPCs:
Agammagan
Alleria
Azshara
Baelgun
Cho’Gall
Daggerspine
Dark Iron
Darkspear
Dethecus
Detheroc
Draenor
Eldre'Thalas
Firetree
Frostmane
Garona
Greymane
Gul'dan
Gurubashi
Hellscream
Illidan
Kaelthas
Kalecgos
Lightninghoof
Malfurion
Nathrezim
Sargeras
Scarlet Crusade
Skywall
Smolderthorn
Spirestone
Stonemaul
Stormreaver
Stormscale
Suramar
Twisting Nether

The following realms appear to be having issues with instances:
Boulderfist
Kirin Tor
Staghelm
Terenas

http://forums.worldofwarcraft.com/thread.html?topicId=16137523793&sid=1

Updated the list: http://forums.worldofwarcraft.com/thread.html?topicId=16137613770&postId=161356316439&sid=1#102 .

And an additional note:

We have attempted a fix for the realms experiencing issues, and they should be functioning normally shortly. We will continue to monitor them and post updates until all realm issues are confirmed resolved. Again, we apologize for the inconvenience this has caused.

http://forums.worldofwarcraft.com/thread.html?topicId=16137523793&postId=161359316233&sid=1#1

Please keep this discussion on-topic.

You have my apologies for any realms that are not on the list that was created awhile ago, Natalyas.

We're presently gathering, and forwarding any additional reports of issues that we are receiving. Please don't take it to mean that we're ignoring your issue if you're not on the list that was posted about an hour ago. =)

Q u o t e:
I guess they don't know when it's coming back up, since we aren't even getting updates about anything. Free Day?? I say free week for lack of communication.

There have been multiple posts in our Server Status forum about the issues today, Swirly.

http://forums.worldofwarcraft.com/board.html?sid=1&forumId=11113

Q u o t e:


Last I see for twisting nether was at 8 pm pst saying it would be back up soon it is now 1 am pst.
Five hours is a long time to wait for an update and then see your post.
We have been locked out all night

Twisting Nether is available, Was.

Exactly what message are you getting, can you not access a specific area, or the realm itself?

Q u o t e:
only thing ive heard about sargeras all night is

http://forums.worldofwarcraft.com/thread.html?topicId=16137523793&sid=1

i guess technically 2 posts is "multiple"
hurts my confidence in what im paying for though :(

Sargeras should be available as well.

Instances and world servers may still be having issues on some realms, which may prevent logging in of a specific character, but the realm itself should be available. Characters in areas like that can be moved by a Game Master.

Newest message up now is

http://forums.worldofwarcraft.com/thread.html?topicId=16137073958&postId=161356319052&sid=1#0

We are aware of Northrend on some realms, they are working to get that addressed now.

If you submit a petition on a character you can log in with, being specific as to the character/realm that is "stuck" (and please use the word stuck in your petition), they can be moved - but until Northrend is available I'm afraid adventuring there won't be possible.

Q u o t e:
Well thanks for getting sargeras on the list, I'll quit bothering ya in here and watch there for more info.

Oh, no bother at all, I can certainly appreciate wanting to play :)

Restarts may be in the near future, waiting on word back right now.

Q u o t e:
TN realm is available, Northrend is not

Aye, and that is being investigated as we speak. Twisting Nether is on the list :)

Sargeras and Spinebreaker are being restarted.

You can find posts on this issue here.

http://forums.worldofwarcraft.com/thread.html?topicId=16137073958&sid=1

and here

http://forums.worldofwarcraft.com/thread.html?topicId=16137073968&sid=1

Thank you very much for your patience.

Q u o t e:


Sargeras still says world server is down after the restart. GG

Let me have that checked on Tot, thanks for the report!