#6 - April 12, 2009, 3:12 a.m.
Q u o t e:
can't play till Monday?
Sorry, Keysersoze, I was looking into the possibilities of what could be going on here. Is there any chance that you may have reset the authenticator, instead of syncing it, mate? I simply ask, because if you reset it, that may be cause for these issues. Regardless, I am afraid that you, unfortunately, will be required to wait until Monday to speak with Billing and Account Services. I would suggest that you try logging into your Account Management, to try and remove the Authenticator . . . but as you said, you do not have the ability to do so at this time.
I am terribly sorry, Keysersoze, but your best bet is to contact Billing when they are open:
Billing & Account Services:
Hours of Operation: 8AM to 8PM PST— Monday through Friday