Casino based bans

hello all and I really hope a blue will respond I have tried to communicate it privately, but the customer service is, well lets say brick wall after brick wall.


I run a casino, and yes I relies there are those of you out there that do not like the fact that Blizzard has allowed it, but the fact remains it is perfectly legal as long as it is run fairly and without spamming. The rule of spamming is 30 seconds. This is all old news we have seen this in the casino threads over and over.

What I am writing today is about the fact that Blizzard is handing out unlawful bans, without looking into matters. what follows is an email I have received.

Greetings xxxxxx

Account: xxxxxxxxxxx
Character: xxxxxxxxx
Realm: xxxxxxxx

A user on this account was found to be publicly advertising for services outside the scope of those permitted by the realm populous. Given the volume of reports received regarding this advertisement, we will be upholding this decision. Consider this email notification that advertising of this type has been deemed disruptive by your peers and should not continue in public channels.

Account Action: Warning
Offenses: Harassment Policy Violation - Spamming
This category includes:
* Excessively communicating the same phrase, similar phrases, or pure gibberish
- This includes saying the same phrase more than once in a period of 30 seconds

Understand that should this activity continue, a temporary silence will be placed on the disruptive character disabling their ability to communicate in public channels for up to 24 hours. This is done in an effort to allow a realm to police itself, no official action is being taken against your account at this time. Please keep our gaming policies (http://us.blizzard.com/support/article.xml?articleId=20309) and Terms of Use (http://www.worldofwarcraft.com/termsofuse.shtml) in mind during any of your time inside the World of Warcraft.

Thank you for your patience and understanding.



Regards,
Cyldare
Game Master
Blizzard Entertainment
www.worldofwarcraft.com


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now this is fine if I was actually spamming, I know the rules and follow them to the letter. I have a timer on my g15 keyboard and I set it to 5 minutes, well exceeding the 30 second requirement. If I was spamming I would be fine with it, but Blizzard is allowing the realm to police itself and witch hunt the people running casinos because they personally don't like it. What isn't represented are the large part of the populace that enjoys it, if there weren't I wouldn't have the amount of people playing at the casino and I would have stopped running it. Blizzard is having bans dealt out unfairly. and this is a problem. Do I know that there will be trolls that will flame this, yes they are the same people that when they see the first casino advertisement hit the spam report button, it doesn't matter if it is actually spam or not. What I want people to see is one Blizzard has stopped policing itself, and are letting the inmates run the asylum.

I tried emailing Cust support to discus this I tried to talk to an in game GM ( who pointed me back to the unresponsive cust support email system ), I hope a Blue will read this and respond on how we are to keep playing when bans are being handed out unfairly to the people playing well within the scope of the TOS.

Thank you
BE